{"id":9588,"date":"2026-01-24T17:21:18","date_gmt":"2026-01-24T16:21:18","guid":{"rendered":"https:\/\/royalnicotine.com\/se\/?page_id=9588"},"modified":"2026-01-24T17:21:19","modified_gmt":"2026-01-24T16:21:19","slug":"returer-angerratt","status":"publish","type":"page","link":"https:\/\/royalnicotine.com\/se\/returer-angerratt\/","title":{"rendered":"Returer &amp; \u00c5ngerr\u00e4tt"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Senast uppdaterad: <strong>2026-01-23<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Allm\u00e4nt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Royal Nicotine AB, org.nr. <strong>559544-0057<\/strong> (\u201dRoyalNicotine\u201d) f\u00f6ljer g\u00e4llande konsumentskyddslagstiftning, inklusive lag (2005:59) om distansavtal och avtal utanf\u00f6r aff\u00e4rslokaler. P\u00e5 denna sida beskriver vi dina r\u00e4ttigheter och villkor g\u00e4llande returer, \u00e5ngerr\u00e4tt och \u00e5terbetalning.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. \u00c5ngerr\u00e4tt \u2013 14 dagar<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Som kund har du r\u00e4tt att \u00e5ngra ditt k\u00f6p inom <strong>14 dagar<\/strong> fr\u00e5n den dag du mottagit varan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att utnyttja \u00e5ngerr\u00e4tten ska du kontakta RoyalNicotine och meddela att du \u00f6nskar \u00e5ngra k\u00f6pet innan \u00e5ngerfristen l\u00f6pt ut.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Hur du \u00e5ngrar ditt k\u00f6p<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att p\u00e5b\u00f6rja en retur:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Kontakta RoyalNicotine via e-post eller telefon och meddela att du vill \u00e5ngra ditt k\u00f6p<\/li>\n\n\n\n<li>Du f\u00e5r instruktioner f\u00f6r retur samt tillg\u00e5ng till retur via <strong>QR-kod<\/strong><\/li>\n\n\n\n<li>L\u00e4mna in f\u00f6rs\u00e4ndelsen hos PostNord-ombud (fraktsedel skrivs ut p\u00e5 plats)<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Vid anv\u00e4ndning av RoyalNicotines QR-kod st\u00e5r RoyalNicotine f\u00f6r returfrakten.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Returvillkor<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00f6r att en retur ska godk\u00e4nnas g\u00e4ller f\u00f6ljande:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkten ska returneras inom 14 dagar fr\u00e5n \u00e5ngermeddelandet<\/li>\n\n\n\n<li>Produkten ska vara i v\u00e4sentligen of\u00f6r\u00e4ndrat skick<\/li>\n\n\n\n<li>F\u00f6rpackningen ska vara obruten och oskadad<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Av hygien- och s\u00e4kerhetssk\u00e4l kan \u00f6ppnade eller anv\u00e4nda nikotinprodukter <strong>inte<\/strong> returneras.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. \u00c5terbetalning<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e4r vi mottagit och godk\u00e4nt returen sker \u00e5terbetalning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>till samma betalmedel som anv\u00e4ndes vid k\u00f6pet<\/li>\n\n\n\n<li>normalt inom <strong>14 dagar<\/strong> fr\u00e5n det att returen mottagits eller bevis p\u00e5 retur inkommit<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">RoyalNicotine har r\u00e4tt att g\u00f6ra avdrag f\u00f6r eventuell v\u00e4rdeminskning om varan hanterats mer \u00e4n n\u00f6dv\u00e4ndigt.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Ej uth\u00e4mtade f\u00f6rs\u00e4ndelser<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om en f\u00f6rs\u00e4ndelse inte h\u00e4mtas ut och returneras till RoyalNicotine betraktas detta inte som utnyttjande av \u00e5ngerr\u00e4tten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vid ej uth\u00e4mtad f\u00f6rs\u00e4ndelse debiteras en avgift om <strong>100 kr<\/strong> f\u00f6r att t\u00e4cka returfrakt och hanteringskostnader.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Reklamation \u2013 fel eller skada<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om en vara \u00e4r felaktig, skadad eller saknas vid leverans ska du kontakta RoyalNicotines kundservice inom sk\u00e4lig tid efter att felet uppt\u00e4ckts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vid reklamation ska f\u00f6ljande uppges:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ordernummer<\/li>\n\n\n\n<li>Beskrivning av felet<\/li>\n\n\n\n<li>Bild p\u00e5 produkten och\/eller emballaget<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamation som g\u00f6rs inom tv\u00e5 m\u00e5nader anses alltid ha skett i r\u00e4tt tid.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Undantag fr\u00e5n \u00e5ngerr\u00e4tt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c5ngerr\u00e4tten g\u00e4ller inte f\u00f6r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00d6ppnade eller anv\u00e4nda nikotinprodukter<\/li>\n\n\n\n<li>Produkter som av hygien- eller h\u00e4lsosk\u00e4l inte kan \u00e5terl\u00e4mnas om f\u00f6rseglingen brutits<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dessa undantag f\u00f6ljer g\u00e4llande konsumentskyddslagstiftning.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Kontakt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vid fr\u00e5gor om returer, \u00e5ngerr\u00e4tt eller reklamation \u00e4r du v\u00e4lkommen att kontakta oss:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Royal Nicotine AB<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adress: R\u00e5da Mossev\u00e4gen 10, 531 59 Lidk\u00f6ping<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-post: info@royalnicotine.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Senast uppdaterad: 2026-01-23 1. Allm\u00e4nt Royal Nicotine AB, org.nr. 559544-0057 (\u201dRoyalNicotine\u201d) f\u00f6ljer g\u00e4llande konsumentskyddslagstiftning, inklusive lag (2005:59) om distansavtal och avtal utanf\u00f6r aff\u00e4rslokaler. P\u00e5 denna sida beskriver vi dina r\u00e4ttigheter och villkor g\u00e4llande returer, \u00e5ngerr\u00e4tt och \u00e5terbetalning. 2. \u00c5ngerr\u00e4tt \u2013 14 dagar Som kund har du r\u00e4tt att \u00e5ngra ditt k\u00f6p inom 14 dagar fr\u00e5n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9588","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/pages\/9588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/comments?post=9588"}],"version-history":[{"count":1,"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/pages\/9588\/revisions"}],"predecessor-version":[{"id":9589,"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/pages\/9588\/revisions\/9589"}],"wp:attachment":[{"href":"https:\/\/royalnicotine.com\/se\/wp-json\/wp\/v2\/media?parent=9588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}